Privacy policy.
What we collect, why, and how you stay in control.
Last updated 1 November 2026. This policy explains what personal information The Chic French Club collects through thechicfrenchclub.com, why, and how you can control it. We handle personal information in line with the principles of Canada's Personal Information Protection and Electronic Documents Act (PIPEDA): accountability, identified purposes, consent, limited collection, limited use and retention, accuracy, safeguards, openness, individual access and the right to challenge our compliance.
What we collect, and why
Your email address
When you subscribe to The Chic French Note or request a free cheat sheet, we collect your email address to send you what you asked for and the newsletter. You confirm your subscription by clicking a link in our first email. Subscriptions are managed by our email provider, Kit (ConvertKit), which stores your address and records basic email activity such as opens and clicks.
Purchases
Our digital products are sold and delivered by Payhip. When you buy or download a product, Payhip and its payment processors handle your name, email and payment details under their own privacy policies. We receive your name, email address and order details so we can deliver the product and help you if something goes wrong. We never see or store your full card details.
Technical information
Our hosting provider, Cloudflare, processes technical data such as IP addresses and browser information to deliver the site and protect it from abuse. Our fonts are loaded from Google Fonts, which receives your IP address when your browser requests them.
Practice tools
The level test, games and daily challenge run in your browser. Your scores and streaks are stored only in your browser's local storage, on your device. We do not receive them, and you can clear them at any time by clearing your browser's site data.
Messages you send us
If you email us, we use your message and address only to reply to you.
What we do not do
- We do not sell or rent your personal information.
- We do not use advertising cookies or show ads.
- We do not collect more information than we need for the purposes above.
Consent and unsubscribing
By subscribing, you consent to receiving our emails. You can withdraw your consent at any time with the unsubscribe link in every email, or by contacting us.
Where your information is stored
Our service providers (Kit, Payhip, Cloudflare and Google) may store and process information in countries other than your own, including the United States. Their processing is governed by their own privacy policies and the laws of those countries.
How long we keep it
We keep your email address while you are subscribed. If you unsubscribe, we stop emailing you; you can ask us to delete your address entirely. Purchase records are kept for as long as needed for delivery, support and accounting obligations.
Your rights
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it, subject to legal record-keeping requirements. Depending on where you live, you may have additional rights under local law. Contact us at thechicfrenchclub@gmail.com and we will respond within 30 days.
Children
The site is intended for a general audience. We do not knowingly collect personal information from children under 13. If you believe a child has subscribed, contact us and we will delete the address.
Changes
If we change this policy, we will update the date at the top of this page.
Contact
Questions or concerns about privacy: thechicfrenchclub@gmail.com. If you are not satisfied with our response, you may contact the privacy regulator where you live.